For customers who have ordered using our Guest Checkout you will receive a confirmation and dispatch email.

If you are an account holder, in addition to receiving a confirmation and dispatch email, you will also have the option to track the progress of your order in your online account under ‘Order Status’ for delivery updates.

Please see information regarding Delivery Timeframes & Options here.
If you have not received a confirmation email within 24 hours or dispatch email within three working days after ordering, please check your junk/spam folder and any secondary email addresses you may have used before contacting us.  
If you have placed your order with next day delivery, confirmation and dispatch emails should be received on the same day. 
Please note the courier may not post tracking information online for up to 24 hours after the order is dispatched.